Frequently Asked Questions
Everything you need to know about shopping with GRUV
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you ship internationally?
Yes, GRUV ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking link. You can also log into your GRUV account to view the real-time status of your delivery.
Are your products covered by a warranty?
All GRUV products come with a standard 1-year manufacturer warranty against defects in materials and workmanship to ensure you receive the highest quality goods.